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Privacy Policy

Privacy Policy for Layzee Studio

Last updated: May 23, 2026

This Privacy Policy describes how Layzee Studio processes personal data when you visit our website, contact us, submit an inquiry, order our services, subscribe to newsletters, or otherwise interact with us.

We value your privacy and process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Data Controller
The data controller responsible for the processing of personal data is:
DAGMUS5 (EI)
VAT Number: FR14950734475
SIRET: 95073447500029
Address: Linggatan 21, 811 32 Sandviken, Sweden
Email: info@layzeestudio.com
Phone: +46 767 669 761
Responsible person: Mhd Omar Alnayef
This policy applies to the website:
layzeestudio.com

2. What Personal Data We Collect
We may collect personal data that you provide to us when you contact us, request a quote, fill out a form, order a service, or communicate with us via email or social media.
The data we may process includes:

  • Name

  • Company name

  • Email address

  • Phone number

  • Address

  • Organization/company number

  • Billing information

  • Project descriptions

  • Messages and communication

  • Budget information

  • Website links

  • Social media links

  • Booking or meeting information

  • Files, images, logos, menus, text, graphic material, and other client materials

  • Information related to orders, payments, and deliveries

  • Technical information from the website, such as IP address, browser type, device type, and user behavior through cookies

We only collect personal data when there is a clear purpose for the processing.

3. Why We Process Personal Data
We process personal data in order to operate our business and deliver our services professionally.
We use personal data to:

  • Respond to questions and messages

  • Handle contact forms and quote requests

  • Communicate with customers and potential customers

  • Send quotations

  • Plan, manage, and deliver projects

  • Create design materials, brand identities, printed materials, and digital solutions

  • Manage client materials, files, and project assets

  • Deliver printed products and digital files

  • Create and manage websites, landing pages, booking systems, ordering systems, and other digital services

  • Process payments, invoices, and accounting documentation

  • Provide customer and technical support

  • Send newsletters, offers, and marketing communications where permitted

  • Follow up with previous customers

  • Improve our website, services, and customer communication

  • Fulfill legal obligations such as accounting requirements
     

4. Legal Basis for Processing
We process personal data based on one or more legal grounds under GDPR.
Contract
When you order a service or request a quotation, we process personal data to enter into or fulfill an agreement with you.
This includes, for example:

  • Quote requests

  • Project communication

  • Design assignments

  • Print assignments

  • Digital services

  • Delivery of files or materials

  • Invoicing and payments

Legitimate Interest
We may process personal data based on our legitimate interest in operating, developing, and marketing our business.
This applies, for example, when we:

  • Respond to inquiries

  • Follow up on customer contacts

  • Manage customer relationships

  • Improve our services

  • Communicate with previous customers

  • Protect our business against misuse or technical issues

Consent
We use consent where required, for example for:

  • Newsletters

  • Certain types of marketing

  • Non-essential cookies

  • Possible publication of materials where personal data may appear, if separate approval is required

You may withdraw your consent at any time.
Legal Obligation
We process certain information to comply with legal obligations, such as accounting, bookkeeping, and payment documentation requirements.

5. Newsletters and Marketing
If you subscribe to our newsletter or consent to receiving information, offers, or marketing from us, we may process your email address and possibly your name/company name for that purpose.
You may unsubscribe from marketing communications at any time by contacting us at:
info@layzeestudio.com
We may also contact previous customers with relevant information about our services, offers, or follow-ups, provided it is done in accordance with applicable laws and you have not objected to such communication.

6. Client Materials and Files
As a client, you may send materials to us such as:

  • Logos

  • Images

  • Menus

  • Texts

  • Product photos

  • Company materials

  • Social media materials

  • Graphic files

  • Website materials

  • Other project-related content

We use this material solely to complete the project, create designs, produce printed materials, build digital solutions, or deliver the service you have ordered.
Client materials may be stored on:

  • Our computers

  • Google Drive

  • External hard drives

We retain client materials until the client requests deletion, unless we are required to keep certain data longer due to agreements, accounting obligations, legal requirements, support purposes, complaints, or previously delivered projects.

7. Payments and Invoicing
We offer payments through methods including:

  • Invoice

  • Bank transfer

  • Card payment

  • Stripe

  • PayPal

We may also use payment solutions such as Klarna and Swish depending on the service and setup.
When payments are processed, we may handle personal data necessary to complete the transaction, such as name, contact details, billing information, payment information, and transaction data.
Payment information may be processed by external payment providers. We do not store full card details ourselves.
Accounting records and invoice information are stored in accordance with applicable bookkeeping laws.

8. Third-Party Services and Data Processors
To operate our business and provide our services, we use external services and systems. These may process personal data on our behalf.
We may use services including:

  • Wix

  • Google Workspace / Gmail

  • Google Drive

  • Instagram / Facebook

  • Canva

  • Adobe

  • Figma

  • Stripe

  • Klarna

  • Swish

  • PayPal

These services may process personal data in connection with website operations, email communication, file storage, design work, payments, and marketing.
We only share personal data when necessary to provide our services, process payments, comply with legal obligations, or operate our business.

9. Transfer of Personal Data Outside the EU/EEA
Because we use digital services and may work with clients inside and outside the EU/EEA, personal data may in some cases be processed or transferred outside the EU/EEA.
When this occurs, the transfer will take place in accordance with applicable data protection laws, such as through agreements, Standard Contractual Clauses, or other approved safeguards.

10. Cookies and Technical Information
Our website may use cookies and similar technologies.
Cookies may be used for:

  • Basic website functionality

  • Security

  • Statistics and analytics

  • Marketing

  • Retargeting

  • Embedded content

  • Maps

  • Chat functions

  • Improving user experience

Some cookies are necessary for the website to function properly. Other cookies are only used if you have consented to them.
You can manage or block cookies through your browser settings. If you block cookies, certain website functions may work less effectively.
More information about cookies may be available in our separate Cookie Policy.

11. How Long Do We Store Personal Data
We only store personal data for as long as necessary for the purposes described in this policy, or as long as we are legally required to retain the information.
Our standard retention periods are:

  • Customer inquiries via the website: 12 months

  • Project communication and customer information: as long as necessary for the project, customer relationship, support, or follow-up

  • Client materials and files: until the client requests deletion, unless we need to retain the material for legal, contractual, or practical reasons

  • Newsletters: until you unsubscribe or request deletion

  • Accounting records and invoices: 7 years

  • Cookies: according to the duration specified in our cookie information or website cookie settings
     

12. Children’s Personal Data
Layzee Studio does not target children and does not knowingly collect personal data from children.
If we become aware that we have received personal data from a child without appropriate consent or legal basis, we will delete the information.

13. Security
We work to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
We use reasonable technical and organizational security measures, such as:

  • Restricted access to client materials

  • Storage in protected systems

  • Secure file handling

  • Password-protected accounts

  • Responsible management of external services

  • Limiting access to customer information

However, no digital transmission or storage can be guaranteed to be completely secure.

14. Your Rights
Under GDPR, you have rights regarding how we process your personal data. The Swedish Authority for Privacy Protection (IMY) describes, among other things, the right to information, access, and deletion of personal data.
You have the right to:

  • Request information about the personal data we process about you

  • Request a copy of your personal data

  • Request correction of inaccurate information

  • Request deletion of personal data

  • Request restriction of processing

  • Object to certain processing

  • Request data portability where applicable

  • Withdraw consent where processing is based on consent

  • Object to direct marketing

Please note that certain information may not always be deleted immediately if we are required to retain it due to legal obligations, agreements, accounting requirements, disputes, warranties, complaints, or other legitimate reasons.
If you wish to exercise your rights, you may contact us at:
info@layzeestudio.com
We aim to respond as soon as possible. According to EDPB guidelines, requests from data subjects should normally be answered within one month.

15. Complaints
If you believe we process your personal data incorrectly, you have the right to contact us.
You also have the right to file a complaint with the relevant supervisory authority. In Sweden, this is:
The Swedish Authority for Privacy Protection (IMY)

16. Changes to This Privacy Policy
We may update this Privacy Policy when necessary, for example if we change our services, systems, working methods, or if legislation changes.
The latest version will always be available on our website.

17. Contact
If you have questions about this Privacy Policy or how we process personal data, you may contact us:
Layzee Studio / DAGMUS5 (EI)
Address: Linggatan 21, 811 32 Sandviken, Sweden
Email: info@layzeestudio.com
Phone: +46 767 669 761

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